Work Objects and Coordination
Coordinate the work around the outcome—not around the handoff.
A Work Object carries a Request from intake to final resolution. It brings evidence, context, participants, authority, status and completion criteria into one governed unit of work.
What a Work Object is
The durable object behind changing workflows.
A Work Object may represent a case, Executive Director directive, RA 11930 or Strategic Plan compliance review, prevention, training or awareness initiative, institutional question, coordination matter, referral, review, approval, issue or action package. It can move through different sequences without losing its identity, evidence or history.
Each workflow subtype is configured separately: its own lifecycle, owners, review roles, exceptions and acceptance evidence. Where a mandate, statute or partner institution defines the rules, that external authority governs the configuration — the shared architecture reduces repeated engineering, not the configuration work.
Work Object attributes
- Purpose and requested outcome
- Owner and accountable authority
- Participants and permitted agents
- State and timeline
- Required context and evidence
- Policies, mandates and decision rights
- Actions, dependencies and deadlines
- Compliance evidence, exceptions and escalation conditions
- Final outcome and closure criteria
- Complete audit history
Multi-stakeholder Context Assembly
Every participant contributes the context they are authorised and equipped to provide.
A Work Object may pass through several stakeholder and agent nodes. One participant may supply case evidence. Another may confirm authority. Another may analyse implications, propose options, approve an action or fulfil the decision.
These contributions are not separate final resolutions. They form a shared Context Assembly space around the same Work Object. The Work Object resolves only when its governed completion criteria are satisfied.
Human and agent roles
Agents extend institutional capacity. Authority remains explicit.
Agent contributions
- Ingest and structure incoming sources
- Detect missing information
- Retrieve permitted entity context
- Compare policy, precedent and authority
- Draft reports, referrals and action lists
- Coordinate tasks and monitor deadlines
- Explain evidence and reasoning
- Re-ingest outcomes and exceptions
Human and institutional authority
- Validate sensitive or disputed evidence
- Exercise statutory or delegated authority
- Approve material decisions and policy changes
- Resolve ambiguity, conflict and exceptional cases
- Accept accountability for final outcomes
Outcome contracts
Every Request should define what a satisfactory Outcome means.
The system should know the artifact, action, recipient, authority, evidence and confirmation required for completion. This prevents activity from being mistaken for resolution and makes responsibility visible across institutional boundaries.
Examples
How the same governed unit of work adapts
Reporting request
Relevant evidence and entity history are assembled into a structured analysis, reviewed under the appropriate authority and issued as both a readable report and a queryable Rich Data Block.
Coordination request
The Work Object identifies affected agencies, dependencies and decision rights; gathers their contributions; records the agreed action package; and tracks confirmation of the result.
Executive Director directive
The directive becomes a governed Work Object with the authoritative source, responsible owner, due date, required evidence, dependencies, current status, exceptions, escalation path and final compliance or closure decision.
Statutory or Strategic Plan compliance request
The system assembles the applicable RA 11930 or Strategic Plan requirement, indicator definition, responsible agency, reporting period, submitted evidence, variance, outstanding action and approval history into a traceable status or exception report.
Prevention, training or awareness initiative
The Work Object connects the approved need, audience, content, delivery partners, schedule, participation evidence, evaluation and observed outcome so the activity can inform later planning and policy.
Signal-to-action request
An incoming report or event is analysed for implications, converted into authorised actions or referrals to LEAs and partners, and monitored until result evidence returns.
Administrative transaction support
The Work Object verifies the triggering condition, evidence, authority and recipient, records the internal approval trail and re-ingests the confirmation. Execution and the financial record of truth remain with the authorised external systems; this layer coordinates and evidences the internal steps around them.